Healthwatch Rutland has three main functions:
- to listen to the views and concerns of people in Rutland who use health and social care services;
- to influence and challenge the way that health and social care services are provided locally;
- and to enable Rutland people to find out about the services available to meet their needs
Through our network of volunteers and our independent research, we can find out what matters to you most about health and social care. Together, your views and our expertise will help shape improvements for everyone.
We believe that people who use health and social care services and their experience should be at the heart of the NHS and social care services. That’s why we want to find out what you really think.
Through our network of volunteers, we can be the “eyes and ears” of the people of Rutland. We also work with existing voluntary and community groups to find out what matters to our citizens.
We use the information we gather to spot important local issues and trends. And we carry out our own research into those issues that need more investigation, working closely with existing voluntary and community groups and the authorities.
We need to prioritise which issues we focus on. In particular, we want to make sure we represent the voice of the seldom heard, the vulnerable, and those in isolated communities. We also take on health and social care issues which may affect the Rutland population, but which have gone overlooked by others.
And, most importantly, we have powers in law which give us influence. We will feed back what we discover to the authorities, who have a legal responsibility to use our findings to shape and improve services. This means you can be reassured that your views really do count.