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Rutland Information Service

Longhurst Lifeline & Assistive Technology Service

Our Lifeline service enables you to call for help at the touch of a button from anywhere in your home or garden. It's available 24 hours a day, providing you and your family peace of mind that help is always on hand should you feel unwell or need assistance.

It consists of a base unit that connects to your telephone line and comes with a pendant that can be worn around the neck or wrist. Pressing the red button on the pendant will automatically alert our 24-hour monitoring centre, where a trained operator will arrange help by contacting a family member, friend or the emergency services.

The service is available to anyone, of any age. After the 6-week free trial period, customers can opt to pay for the service if they feel it has been of benefit.

The standard Lifeline service costs £4 per week (telephone line required). This includes provision of the lifeline unit and pendant, the 24-hour response centre support and maintenance of the equipment. This is payable by weekly / monthly Direct Debit or one off annual payment. We can also provide Lifeline units that do not require a telephone from £5.80 per week. 

The charges do not include VAT as many customers with health needs are VAT exempt.  A VAT relief form will need to be signed on installation. 

Assistive Technology

We also offer a range of other products, tailored to individual needs, which are designed to make life easier and safer. Popular items include:

  • Fall detectors
  • Smoke detectors
  • Door sensors
  • Bed & chair sensors
  • Medication dispensers and reminders
  • Calendar clocks
  • GPS Trackers
  • Technology to help with hearing or sight loss

For more information or to arrange a visit / demonstration with one of our Assistive Technology advisors, please contact us using the details below. 

Who to contact

Contact Name
Charlotte Holley
Contact Position
Assistive Technology Service Manager
0300 123 1745

Where to go

Longhurst Group
The Rutland Community Hub
Lands End Way
LE15 6RB

Time / Date Details

Time of day
Session Information
Mon 9am - 5pm
Tue 9am - 5pm
Wed 9am - 5pm
Thur 9am - 5pm
Fri 9am - 5pm

Other Details


Age Ranges
Any age
Referral Details

Anyone can apply for this service. 

Areas covered - Rutland, Stamford, Northamptonshire and surrounding areas. 

6-week Lifeline free trial and free installation available.

Local Offer

This page was last updated on: 29/09/2021

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