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Rutland Information Service

Age Care Advice

At Age Care Advice, we strongly believe that each person’s journey during an illness or disability is unique and that people require consistent, trustworthy and individual support.

We offer the Opportunity of your own  Local Coordinator, Kimberly working alongside you during you or your loved ones’ experience and journey.

Kimberly is available to you 7 days a week for a range of services and 1 to 1 care.

Aspects of the service include, but are not limited to: 

  • Appropriate, monitored, responsive local Care Coordination
  • Helping promote your benefit uptake and continuing healthcare funding
  • Monitoring of your loved one if you take a break or a holiday
  • Guaranteed same day response
  • Support and advocacy when attending appointments such as memory clinic, GP, consultants, solicitors, dental, optical or hearing appointments
  • Capacity assessments
  • Finding the right care home or live-in care
  • Helping you find a tradesman such as a gardener or electrician
  • Attendance when you have someone come to quote or do work in your home
  • Help in realising the most support with a personal budget when working with social services
  • Representation if you are in hospital
  • Helping with a discharge plan when you are ready to leave to go home, along with monitoring you at home when you get there
  • Being the first point of contact on your carer’s emergency plan and/or with the lifeline alarm service
  • Risk assessments within 48 hours
  • Respond to lifeline activation

Who to contact

Contact Name
Carrie Collins
Contact Position
Lead Coordinator
07930 125081
Visit the Age Care Advice website

Your personal Care Coordinator will get to know you and your family over time, working closely with you in order to achieve the best quality of life for you. They will intervene whenever required for instance if there is a problem with your care service or if a crisis arises such as a hospital admission. There is also an option to retain your Care Coordinator on a long term basis, helpful if your family do not live near.

Social Media

Where to go

Age Care Advice Main Office
Butterfield Care Hub
North Road
Corby Glen
PE10 9AP
View PE10 9AP on a map

Kimberly is our Coordinator for Rutland, Melton and surrounding. Offering you personalised 1 to 1 care, helping with you with any but not limited to the below. Kimberly is available to you 7 days a week

Help, Advice and Support for:

• Helping you with your rights under the new Care Act.

• Navigating the care system.

• Finding the best care at home or a care home.

• Claiming your benefits and other funding sources available.

• Helping you develop a better understanding of the illness or


• Support with appointments such as GP or Memory Clinic.

• Physical representation if you are hospital. We will advocate for


• Pulling in other professionals you may require i.e. Occupational

Therapist, Solicitor, Care Home Fees Planner or Psychiatric Nurse.

• Become an emergency contact for your Lifeline and Carers

Emergency Plan.

• Any practical problems that arise i.e. plumbing, electrical,

gardening etc

• Reconnecting you to your community.

• Find social outlet options that suit your personality.

• Can be purchased via your Personal Budget or privately

• Anything else that adds uniqueness to your situation, just ask.

• For those who self fund in care homes a monitoring/advocate


• We never close your case.

Time / Date Details

Session Information
8am to 8pm

Other Details


Age Ranges
Referral Details






and Proven




This page was last updated on: 26/09/2022

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