At Age Care Advice, we strongly believe that each person’s journey during an illness or disability is unique and that people require consistent, trustworthy and individual support.
We offer the Opportunity of your own Local Coordinator, Kimberly working alongside you during you or your loved ones’ experience and journey.
Kimberly is available to you 7 days a week for a range of services and 1 to 1 care.
Aspects of the service include, but are not limited to:
Appropriate, monitored, responsive local Care Coordination
Helping promote your benefit uptake and continuing healthcare funding
Monitoring of your loved one if you take a break or a holiday
Guaranteed same day response
Support and advocacy when attending appointments such as memory clinic, GP, consultants, solicitors, dental, optical or hearing appointments
Capacity assessments
Finding the right care home or live-in care
Helping you find a tradesman such as a gardener or electrician
Attendance when you have someone come to quote or do work in your home
Help in realising the most support with a personal budget when working with social services
Representation if you are in hospital
Helping with a discharge plan when you are ready to leave to go home, along with monitoring you at home when you get there
Being the first point of contact on your carer’s emergency plan and/or with the lifeline alarm service
Your personal Care Coordinator will get to know you and your family over time, working closely with you in order to achieve the best quality of life for you. They will intervene whenever required for instance if there is a problem with your care service or if a crisis arises such as a hospital admission. There is also an option to retain your Care Coordinator on a long term basis, helpful if your family do not live near.
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Where to go
Name
Age Care Advice Main Office
Address
Butterfield Care Hub North Road Corby Glen Bourne Lincolnshire
Kimberly is our Coordinator for Rutland, Melton and surrounding. Offering you personalised 1 to 1 care, helping with you with any but not limited to the below. Kimberly is available to you 7 days a week
Help, Advice and Support for:
• Helping you with your rights under the new Care Act.
• Navigating the care system.
• Finding the best care at home or a care home.
• Claiming your benefits and other funding sources available.
• Helping you develop a better understanding of the illness or
disability.
• Support with appointments such as GP or Memory Clinic.
• Physical representation if you are hospital. We will advocate for
you.
• Pulling in other professionals you may require i.e. Occupational
Therapist, Solicitor, Care Home Fees Planner or Psychiatric Nurse.
• Become an emergency contact for your Lifeline and Carers
Emergency Plan.
• Any practical problems that arise i.e. plumbing, electrical,
gardening etc
• Reconnecting you to your community.
• Find social outlet options that suit your personality.
• Can be purchased via your Personal Budget or privately
• Anything else that adds uniqueness to your situation, just ask.
• For those who self fund in care homes a monitoring/advocate
