Talk to us any time you like, in your own way, and off the record – about whatever’s getting to you. You don’t have to be suicidal.
Find out why our service works and what you can expect when contacting us.
If you have any concerns about our service before you try it, hear from others about how we've helped them. Please don’t suffer alone.
Is the number free to call from mobile phones too?
This number is free to call from both landlines and mobiles, including pay-as-you-go mobiles. You do not need to have any credit or call allowance on your plan to call 116 123.
What's different about Samaritans?
Round the clock
We’re there for people when they need us, which could be any time of day or night.
People talk to us for as long as they like, as many times as they like.
We don't rush, interrupt or push anyone out of the door. We let people lead the conversation at their own pace.
There's no waiting lists, and no assessments.
We want you to feel safe while talking to us, so you can tell us how you’re really feeling. That’s why we take your confidentiality very seriously.
For some, we’re the only place they can turn to without fear of judgement.
For others that might worry about burdening friends or family, we offer a safe place to turn.
We'll talk about difficult issues
We don’t skirt around issues, and we’re not afraid to go into deep and difficult areas.
Sometimes just having the acceptance from someone that what they say won’t be judged is enough to help people open up, and is such a relief to them.