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Rutland Information Service


Everything we do is designed to help people regain optimum independent living skills. We are not a service that provides domestic help.

Our staff are trained in helping get back confidence and independence in the home. An individual will be visited (at home or in hospital) and together goals are agreed and support is identified as to how those goals are reached. Goals can be around; meal preparation, managing medication, washing and dressing, bathing or showering and mobility or accessing the community.

These goals will be recorded in an individual’s Reablement Plan, and the goals are reviewed on a regular basis and adapted to fit in with progress made.

At all times the persons views are listened to and respected, and any changes will be discussed.

If we feel a piece of equipment is needed to support with safety and/or independence we can arrange for this to be to be delivered on loan or discuss options for purchasing privately or through a Direct Payment.

Support workers will visit during the hours of 7am and 10pm at call times which have been agreed, to help the individual get back to their base level. This could be up to 4 calls a day dependent on what is needed .We cannot give an exact time for each visit but will work around an approximate time. 

There are Occupational Therapists, Physio Therapists and Community Nurses who are part of the team, to support with equipment, exercises and other medical issues that don’t need a GP or to support a GP.

We can support by signposting to the relevant services if required.

Who to contact

Contact Name
Kelly James
01572 722 577

Where to go

Community Support Services
Brightways, Catmose Campus
Huntsmans Drive
LE15 6RP

Time / Date Details

When is it on
Monday - Friday 07:00 - 22:00 (Office Hours 08:30 - 17:00)
Saturday - Sunday 07:00 - 22:00 (Office Closed)

Other Details


Reablement is a free service for up to 6 weeks – (The service will end as soon as an individual reaches their previous base line, which could mean after a day, a couple of weeks or the maximum 6 weeks)


Age Ranges
Referral required
Referral Details

Must be commissioned by Local Authority

This page was last updated on: 12/05/2020

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