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Rutland Information Service

Action Deafness

A support service for people who are deaf, deafened, hard of hearing or deafblind.

Action Deafness say:

We’re dedicated to supporting and enriching the lives of Deaf, deafened, hard of hearing and Deafblind people across the UK. 

Our local, friendly team specialise in offering support services to deaf people over the age of sixteen, helping you to live life to the full. 

We understand the importance of independence and empowerment to our service users.  Our specialist community support services are specifically designed to put you in control and maintain your independence, supporting you in the everyday challenges and helping you to achieve your full potential.

Our specialist services include:

  • Personal Assistants (PAs)
  • Advice, signposting and drop-in service
  • Networking and befriending
  • Support with benefits or financial advice
  • Help with access to services
  • Advice on domestic equipment
  • Social and leisure activities
  • Language and communication development

Whatever your circumstances, if you are D/deaf or know of someone who is that might benefit from our support – get in touch.

We can help you to access a wealth of information, opportunities, services and facilities as well as supporting you to meet new people and make new connections.  We aim to support you in all aspects of your life, promoting independence, equality, access and opportunity, so contact our friendly team today to find out more about how we can help you to achieve your goals.

Our team

Our expert team of PAs work around the UK, ensuring easy access to high-quality services and support tailored to meet your individual needs.  Many of our team are deaf themselves with British Sign Language (BSL) or speech and our hearing PAs are BSL Level 2 users progressing to Level 3, with every member of our team DBS checked at an enhanced level.

We understand the day-to-day challenges our service users face.  We have the experience and the tools to help you to take control of those challenges; our trained PAs are there for you to offer practical solutions, providing short-term or long-term support when you need it most.

Our expertise comes from our ability to understand and adapt to our service users’ ever-changing needs and to match these needs by providing a high-quality service using appropriately skilled PAs.  We support service users with a variety of differing needs, including D/deaf people with medical and complex needs, those who are supervised under the legal system, people with mental health issues and those who simply require additional support.

As part of our seamless service, we keep secure records so if your regular contact is unavailable, a trusted member of the team is on hand to help with full knowledge of the situation. All records are kept confidentially in accordance with our strict working procedures.

Who to contact

Telephone
0116 253 3213
E-mail
community@actiondeafness.org.uk
Website
Visit the Action Deafness website

Other Details

Availability

Age Ranges
16+
Referral required
Yes
Referral Details

Our services can be accessed via a referral from social services or commissioned directly from social care services via direct payments.

Alternatively, if you are funding your support privately, you can contact us directly and we’ll help you through the process.


This page was last updated on: 10/09/2019

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